Our commitment to an extraordinary shopping experience:
Even if you're making an exchange or a return, we make it easy. Only the minimum return postage fee will be deducted from your return. And exchanges are totally free - by mail or in the store. Return the merchandise within 30 days for an exchange or a full refund of the purchase price. If the return is a result of our error we‘ll even refund the shipping costs. If the shipping was free, then the refund will be less the standard shipping fee for your order.

Please call us or email us if you have any questions regarding this policy - we're here to help!

Click here for step by step instructions for returns

Warranty Information 

All warranties guarantee against manufacturer defects or workmanship. Warranty does not apply to damages caused by misuse, lack of reasonable care, user scratches, accidents, or loss of product. Repair or replacement is at the discretion of the manufacturer. If the damage is due to reasons other than those stated above, manufacturers may repair or replace for a fee as long as parts are still available.

Click here to view warranty information by manufacturer

Privacy

sportsvisionbend.com respects your privacy.  While we collect information in an effort to improve our customers' shopping experience, we do not sell online customer information to any outside companies or third parties.

We send newsletters to inform our customers of new product introductins, discounts, and promotions.  If you choose NOT to receive this information, please email us (newsletter@sportsvisionbend.com) and we will immediately remove your name from our mailing list. 

We will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Overnight Shipping Deadlines

Overnight Shipping orders must be received no later than 1:15 pm PST.  Orders received after this time will be processed the following business day and shipped via the requested method.