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prescription eyewear questions.
or call 1-877-313-4960
sportsvisionbend.com prides itself on quality customer service. If you have any questions or comments, please feel free to contact us:
1002 NW Bond Street
Bend, Oregon 97701
Hours: 9 to 6 PST Monday -Saturday
Outside the USA 541-318-6289
Our commitment to an extraordinary shopping experience:
Even if you're making an exchange or a return, we make it easy. Only the minimum return postage fee will be deducted from your return. Exchanges or returns free in our storefront. Return the merchandise within 30 days for an exchange or a full refund of the purchase price. If the return is a result of our error we‘ll even refund the shipping costs. If the shipping was free, then the refund will be less the standard shipping fee for your order.
Please call us or email us if you have any questions regarding this policy - we're here to help!
Click here for step by step instructions for returns
All warranties guarantee against manufacturer defects or workmanship. Warranty does not apply to damages caused by misuse, lack of reasonable care, user scratches, accidents, or loss of product. Repair or replacement is at the discretion of the manufacturer. If the damage is due to reasons other than those stated above, manufacturers may repair or replace for a fee as long as parts are still available.
Click here to view warranty information by manufacturer
sportsvisionbend.com respects your privacy. We collect information for our use only, we do not sell your information to any outside companies or third parties.
We send newsletter to inform our customers of new product introductions, discounts, and promotions. If you choose NOT to receive any correspondence, please email us (email@example.com) and we will immediately remove your name from our mailing list.
We will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
Orders received during a normal business day by 1:00 pm PST will ship the same day. Orders received after this time will be processed the following business day and shipped via the requested method.
*Free Shipping is on orders over $50. Orders under $50 have a choice of shipping via USPS 1st Class or Priority Mail
Pick up at Store - Free
USPS 1st Class - $4
USPS Priority Mail - $7
Fed Ex 2 day air - $21 (Contiental US)
Fed Ex Overnight - $35 (Contiental US)
Fed Ex Overnight - $47 (Alaska & Hawaii 1-2 Business days)
Fed Ex Saturday - $60 (Contiental US)
Canada - $36 (note not all products available)
International - $38 (note not all products available)
1-877-313-4960 Free Shipping* No Sales Tax